Special Passengers Notice
Children: refer to the children aged 2-12 on the date of flight.
Unaccompanied Children: refer to the children who will travel without the attendance of an adult above 18 years old, according to the age limitation of carrier rules. The application for an unaccompanied children service shall be examined and approved by ticket office of the airline company.
Infants: refer to the babies under 2 weeks old on the date of flight. New-born babies less than 14 days old are not allowed to take a flight according to the regulations of the airline company.
Special passengers: refer to the passengers who need special services or special assistance, and those who are not allowed to take a flight unless they are agreed by carriers according to transportation regulations. The special passengers includes important passengers, unaccompanied children, sick & disabled passengers, pregnant women, infants, blinds, criminals and passengers restricted in flight.
Handicapped passengers with wheelchairs: handicapped passengers in need of wheelchairs during the travel shall submit the application when booking seats.
Sick & disabled passengers: sick & disabled passengers who are physically or mentally disabled and need help to be looked after during the travel shall submit the application while booking ticket. They shall present Certificate of Diagnosis issued by a hospital within regulated time and fill out the “Special Passenger's (sick & disabled) Air Travel Application” to guarantee that the applicant takes full responsibility of any casualty, death or harm to the traveler.
Stretcher passengers: stretcher passengers who can only lie in the stretcher during the travel shall submit the application when booking seats within regulated time. The ticket price for stretcher passenger shall be paid according to the number of seats for the stretcher.
Old passengers: refer to those who are aged and weak, though without illness, still need help to be looked after during the travel. Old passengers over 70 years old who are too weak to walk without wheelchairs shall be treated with care as sick & disabled passengers.
Pregnant passengers: refer to the expectant mothers in the last four weeks of pregnancy. Airplane Company only accepts pregnant passengers who comply with the transportation regulations of the company.
Blind passengers: refer to the unaccompanied blind passengers who need special services of the carrier. Passengers with eye diseases shall be treated according to regulations of sick & disabled passengers. Unaccompanied blind passengers shall submit application for special services when booking seats and can only book the ticket with the permission of the carrier.
Drunk passengers: refer to the passengers who have consumed alcohol, narcotic drugs or other drugs and might displease other travelers. Carrier has the right to estimate whether the passengers are drunk according to their behavior. If so, the carrier can refuse to accept the passenger.